Shipping Policy

Effective Date: December 4, 2023

Thank you for choosing to shop with Mineral Flow. We take great pride in delivering high-quality products to your doorstep. To ensure a smooth and transparent shopping experience, please review our shipping policy carefully.

Shipping Methods

We offer the following shipping methods for your convenience:

  1. Standard Shipping: Estimated delivery time are 1-4Β days. This method is available for all products.

  2. Expedited Shipping: Estimated delivery time are 1-3. This option is available for an additional fee.

  3. International Shipping: We offer international shipping to select countries. Shipping times and rates may vary. Please contact us for more information regarding international shipping.

Order Processing

  • Orders are typically processed and shipped within 2-5Β business days.
  • We do not process orders on weekends and holidays.
  • If there is a delay in processing your order, we will notify you via email.

Shipping Rates

  • Standard shipping: Free
  • Express shipping: $8.49
    Shipping costs are displayed during the checkout process before you finalize your purchase.

Tracking Your Order

  • You will receive a shipping confirmation email with a tracking number once your order has been shipped.
  • Use the tracking number to monitor the progress of your shipment through our designated carrier's website.

Shipping Restrictions

  • We do not ship to P.O. boxes.
  • We do not ship to APO/FPO addresses.
  • Some products may have restrictions or may not be available for international shipping. Please check individual product listings for details.

Delivery Issues

If you encounter any issues with the delivery of your order, please contact us as soon as possible. We will work with the carrier to resolve any problems and ensure your order reaches you in a timely manner.

Returns and Refunds

For information about returns and refunds, please review our Mineral Flow Refund Policy.

Contact Information

If you have any questions or need further assistance regarding our shipping policy, please contact us at info@mineral-flow.com.